SECURITY SERVICES

Hotels

Your customers will feel at all times, calm and protected.
Information

information on internal occupational safety and hygiene standards.

High-season security management

Security management in a large crowd season of people.

Access control

Delivery and collection of special access cards.

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Free call

Our experts will solve your doubts and offer you the best solution for your project.

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    VIGILANCIA AND SECURITY

    Hotels

    The private security in hotels The hotel is a factor of great importance in Murcia, Alicante, Valencia and Castellón, as hotels are, by definition of their own activity, meeting points with a high traffic of people. The purpose of a hotel is none other than to create a comfortable and convenient environment for its clients, providing them with maximum comfort and special attention; in other words, they should feel at home. And for this, a good private security team at the hotel that maintains customers' peace of mind is essential. 

    The very mobility of people in transit already creates a major security risk that deserves professional treatment by hotel security guards and guards in hotels. We must not forget, moreover, those risks that we call generic (natural catastrophes, adverse weather conditions, attacks, etc...) and which we must bear in mind when implementing a comprehensive private security plan for hotels in the Alicante and Murcia area. 

    SERVICE CONFIGURATION

    Security Watchdog

    The Security Watcher is the most important component of our security services. For this reason, CONTROLUM pays most attention to the human factor.

    In this section you will find the uniformity, endowment and means of control, which CONTROLUM provides to its Security Watchers so that they can face their work as safely as possible.

    SECURITY WATCHDOG

    Uniform approved

    The Safety Watcher will carry Approved Safety Uniformity with corporate badges and the Regulatory Endowment necessary for the proper development of its functions.

    Uniform approved
    Identification plate
    Regulatory defense
    Regulatory shackles
    SECURITY WATCHDOG

    Special endowment

    Our Security Watchers are equipped with a work bag containing the necessary elements to be able to act in the face of adverse situations that may arise during the provision of the service.

    These means give our Security Watchers a greater capacity to respond, so that they can face with absolute guarantee of success their work and be able to better adapt to the nature of the service that they are performing at all times.

    Round control
    Encrypted voice
    Lighting
    Night vision
    Long-range vision
    Protection
    High visibility
    Signaling
    First aid
    Protection of work
    Fire
    Water suit
    SECURITY WATCHDOG

    Round Control
    geolocation

    This system makes it possible to verify and program our rodas at the points considered to be most vulnerable, so that the Security Watchdog can influence and strengthen surveillance on these risk areas.

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    Permanent geolocation

    Latest generation round control system through geolocation and real-time positioning.

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    Geolocated photography

    Geolocated and inserted photos in incident reports for analysis and verification.

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    Date and time

    Record the date and time of each round, incident and intervention carried out, for further review.

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    Emergency alert

    Incident alert with report to Security Headquarters, to send specific instructions for immediate intervention.

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    Exclusive number of support

    Phone number assigned to the service with personalized assistance and immediate intervention.

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    Insertion from gallery

    Inserting photographic files to document in detail the incident or monitoring of service.

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    Storage and reporting

    Digital report to prepare anywhere in the service von history storage in the Cloud and download in PDF.

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    Statistics

    Thanks to its data filtering, statistical data is obtained that facilitates the risk analysis of the service.

    Our work in the cloud

    Do you want to monitor our work? we will provide you with the access data to your User Account, to be able to view geolocated rounds and photographs, security reports, graphics, etc...

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    Customer Panel

    Real-time position

    This powerful tool allows us to obtain a permanent position of our Watchers in their workplace.

    Service scan

    Without a doubt, having a statistics section gives us the possibility to obtain an analysis of the security service, in order to implement continuous improvements in it.

    Notice to the State Security Forces and Corps, effective control, interventions and much more...

    Notice to State Security Forces and Corps

    85%

    Acesso Control

    38%

    Interventions

    95%
    SECURITY WATCHDOG

    Operating Manual

    The Operational Manual together with the Protocols of Action are drafted, after an exhaustive study of the service, in the face of the need to coordinate all security measures, operational standards and action plan to be adopted for the correct realization of the security service, turning out to be, of great utility and effectiveness in the event of any emergency.

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    Description, features, location, etc. of the installation to be protected.

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    Assessment of existing risks and vulnerabilities.

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    Position orders and guidelines for intervention in the face of an alleged crime.

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    Emergency telephones, personnel, authorized vehicles, etc.

    SECURITY WATCHDOG

    Digitized periodic inspections

    Quality control carried out by CONTROLUM, through which a Service Inspector will be assigned to the service that will arbitrate an inspection program that ensures compliance with safety protocols by operational personnel, proper functioning systems, media, etc... in order to ensure the proper functioning of the security service

    As a CONTROLUM customer, you will receive a comprehensive report of the inspections carried out and the results or incidents detected in the course of the inspections.

    Uniformity

    Review of the approved endowment.

    Schedules

    Compliance with established schedules.

    Protocols of action

    Guidelines to follow in case of intervention.

    Technical media

    Review and update of technical means.

    SECURITY WATCHDOG

    Service-specific courses

    CONTROLUM will carry out the specific training courses, in accordance with the resolution of 12 November 2012, of the Secretary of State for Security.

    At the same time, in the course of each year of service CONTROLUM will develop a Training Plan, at which time new courses will be offered with the contents most appropriate to the real needs of the service.

    Courses taught by CONTROLUM ACADEMY OF SECURITY Training Center authorized by the Secretary of State for Security with No. D.G.P. 1352 for the training, updating and training of Private Security personnel.

    Hotels

    Course that empowers the Security Watcher to develop its functions in facilities such as hotels, apartments, etc...

    Access Control

    Course that empowers the Security Watcher to develop and improve his knowledge, when carrying out operations in access controls in various facilities.

    Means of Detection

    Course that empowers the Security Watcher to develop and improve his knowledge, when successfully carrying out the operation with detection means used in the service.

    Fire

    Course for the correct use and handling of fire extinguishers, BIE's, hydrants, etc. Performance on category A (Solidos), B (Liquids), C (Gaseous) and in the presence of electric current.

    Emergencies, Catastrophes and Floods

    Course that empowers the Security Watcher to develop its functions and improve its interventions in case of emergencies, environmental catastrophes, fires, floods, etc...

    First Aid

    PAS Conduct Concept, priority of artificial breathing and cardiovascular resuscitation technical assistance, knowledge and use of Oxivac equipment, bleeding control, etc.

    SERVICE CONFIGURATION

    Technical media

    A whole set of security measures, which combined with each other, turn out to be a powerful tool to prevent risks and contain all kinds of threats.

    In this section you will find some of the technical means that we have considered most relevant. But this is only a part of all the measures we can take for your safety, your facilities, those of your home, etc...

    SECURITY SYSTEMS

    CCTV system

    This system offers an ideal and excellent quality, way of monitoring the different areas of the service, which by their location or by the extent of land, makes them especially vulnerable.

    Security cameras

    4K high definition infrared LED cameras, for night surveillance and IP66 quality, which allow us to operate in temperatures from -10oC to 50oC.

    Vcr

    The backup of the recordings of our security system is essential, thanks to this backup we can consult the images at any time, see what happened on a specific day even at any time.

    Special monitor CCTV 50 inch 4K

    Special 4K HD monitor for CCTV system display, with which we can have a wide panorama of the images reported by security cameras.

    FIRST AUXILIES

    CardioProtected Space

    Deaths from cardiorespiratory arrest represent a major health problem for public health, estimated that annually, in our country, more than 30,000 people in the extra hospital environment are assisted with cardiopulmonary resuscitation (CPR) and 20,000 in the hospital, which justifies the implementation of cardio-protected spaces.

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    Coordination of medical assistance

    Immediate notice and support of medical care, so that they can act as soon as possible.

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    Training in the use of AED

    Training of the Safety Watcher in the correct management of the Defibrillator.

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    24H support.

    The CardioProtected Space certification provides 24-hour support. 365 days a year.

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    First aid

    First aid equipment to provide adequate assistance.

    Maintenance included

    Includes maintenance and replacement of the pads, both for adults and paediatric pads, in case of use or expiration of them.

    First Aid Case

    First aid equipment with the main elements to be able to give an immediate response to an emergency caused by an accident, while waiting for the intervention of the medical medical teams.

    Personalized information posters

    The information is essential, so that the victim of a cardiorespiratory arrest as a result of atrial fibrillation is treated with a defibrillator within a maximum period of 5 minutes.

    PROTECTION AND SIGNALING EQUIPMENT

    High-visibility equipment

    Work on site, vehicle traffic, etc...?
    In this case, we have to be seen.

    High visibility of the highest quality, lighting media, acoustics, etc...

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    High-visibility add-ons

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    Signage with luminous beacons and barriers.

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    Professional LED flashlight with signalling cone

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    Professional whistle for acoustic warning.

    FIRE / ATEX

    Fireproof and Antistatic Equipment

    Heat protection from fire, electric arc, as well as antistatic protection that prevents the formation of sparks that can cause a fire, in installations with flammable substances.

    RULE IN ISO 13688

    FIRE RETARDANTEN - 11612

    ANTISTATICEN - 1149

    SECURITY MEASURES

    Deterrent postery

    Measure of perimeter deterrence, high resistance to weather and inclement weather, which allows us to signal and delimit the assigned safety zones.